The Glow Collar

Measure the neck at the base, with two fingers under the tape. Between sizes, take the larger — every collar has five adjustment holes. Harnesses are sized on the deepest part of the chest, behind the front legs.

Two measurements cover almost everything we make. Take them once, write them down, and you will never guess again.

Neck — for collars

• Run a soft tape around the base of the neck, where a collar naturally sits.
• Slide two fingers flat under the tape. That is the number you want.
• If you are between sizes, take the larger one. Every Larkwell collar has five adjustment holes.

The Wander Collar — S 30–36 cm · M 36–43 cm · L 43–52 cm
The Glow Collar — S 35–40 cm · M 38–45 cm · L 41–52 cm · XL 44–58 cm
The Heritage Set — S 30–36 cm · M 36–43 cm · L 43–52 cm

Chest — for harnesses

• Measure the deepest part of the ribcage, just behind the front legs.
• Keep the tape snug but not tight.

The Field Harness — S 40–52 cm · M 50–66 cm · L 64–82 cm · XL 78–98 cm

Back length — for the drying coat

• From the base of the collar to the base of the tail, along the spine.

The Shake-Off Robe — XS 30 cm · S 40 cm · M 50 cm · L 60 cm · XL 70 cm

Beds and mats

Measure your dog nose to tail while they are lying stretched out, then add 15 cm. Dogs that curl can go a size down; dogs that sprawl should go a size up.

The Manor Bed — M 80×60 cm · L 100×75 cm · XL 120×90 cm
The Cool Field Mat — M 65×50 cm · L 90×60 cm · XL 110×70 cm

Still unsure? Send us the two numbers and a photo and we will tell you which size to take.

Wipe with a damp cloth. Dry slowly at room temperature, never on a radiator. Feed with a wax conditioner twice a year. Rinse salt water off the same day. Fabric covers come off and machine wash at 30 °C.

Full-grain leather is not a finish. It is a material that keeps changing, and it responds to being used.

The short version

• Wipe it down when it is dirty. Damp cloth, nothing else.
• Let it dry away from radiators and direct sun.
• Feed it with a wax-based conditioner twice a year.
• That is the whole routine.

When it gets wet

It will get wet. That is fine. Wipe off the surface water, let it dry slowly at room temperature, then work a little conditioner in once it is dry to the touch. What ruins leather is not water — it is heat drying it too fast and pulling the oils out.

Mud, salt and rivers

Rinse salt water off the same day. Salt crystallises in the fibres and cuts them from the inside. Mud can dry and be brushed off.

The brass

Solid antique brass will develop a patina. That is the point — it is why we do not plate it. If you prefer it bright, a soft cloth and a little brass polish brings it back in a minute. Keep polish off the leather.

Waxed canvas

Brush off dry dirt. Sponge with cold water for anything worse. Never machine wash, never dry clean, never iron — all three strip the wax. Re-wax once a year with any standard cotton wax and it stays water-repellent indefinitely.

Fabric covers

Bed covers, robe bodies and fleece cushions come off and go in the machine at 30 °C. Air dry. No tumble dryer.

What we mean by a decade

Vegetable-tanned full-grain leather, hand saddle-stitched with waxed linen thread and set with solid brass, has no built-in failure point. Looked after as above, a Larkwell collar outlasts the dog wearing it. That is not a slogan — it is what the construction is for.

Free worldwide shipping on every order. No minimum. Tracked, 5-9 business days.

Express shipping is $14.90 at checkout and takes 4-7 business days.

30 days to return anything unused. Engraved items cannot be returned unless faulty.

Free standard shipping on every order, worldwide. No minimum, no threshold, no surprise at checkout.

Larkwell has no home market. Orders go out the same way whether you are in Berlin, Toronto, Manila, Belgrade or anywhere else a courier reaches.

Processing

• Orders are processed within 1-2 business days.
• Engraved or monogrammed items add one further business day.
• You get a tracking number by email the moment the parcel ships.

Delivery

• Typically 5-9 business days from the day you order, wherever in the world you are. Remote addresses can take longer.
• Larger items - The Manor Bed, The Long Haul Seat, The Voyager and the sets containing them - sit at the longer end of that range.
• A paid express option appears at checkout where it is available for your address. Express is 4-7 business days.
• Need it for a date? Write to us first and we will tell you honestly whether it will make it.

Customs and duties

Any customs charges, import duties or local taxes applied when the parcel reaches your country are the customer's responsibility. They vary by country, are outside our control, and are not included in the price you pay us.

Your statutory rights

Nothing on this page limits the consumer rights you have under the law where you live, or the guarantees that apply to us as the seller and cannot be excluded. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure is not major. Everything below is in addition to those rights, not instead of them.

30 days to change your mind

• Unused, in original condition and original packaging.
• Write to us before sending anything back. We confirm the return address in writing and give you a return reference - parcels sent back without one take considerably longer to process.
• Return postage is yours for a change of mind. If the item arrived damaged, faulty or not as described, it is ours.
• Refunds go to the original payment method within 5-10 business days of the parcel reaching us. Original shipping is refunded when the fault was on our side.

Engraved and monogrammed items

Brass plates and embroidered monograms are cut to your text and cannot be resold, so they are not returnable for change of mind. Please check your spelling before you order.

That exclusion does not apply if the item is faulty, the leather or hardware is defective, or we engraved something different from what you typed. In any of those cases we replace it at our cost or refund you in full - your choice.

Two-year guarantee on hardware and stitching

If a stitch line fails or a solid brass fitting breaks in normal use within two years, we repair or replace it. Send a photograph. You do not need the receipt - we can find the order. This does not cover chewing, cutting, deliberate damage, or leather left to dry out.

Exchanges

Wrong size is the most common reason people write to us and the easiest thing to fix. Tell us the size you want and we will get it moving.

Who you are dealing with

Larkwell is run by one person, Robin Rattasep. Full registration and trading details are in our legal notice. Write to us here - a person reads it, and answers within one business day.